Trust & Compliance

Introduction

At Wiser Health, trust is fundamental to everything we do. Wiser Health is an intelligent lifestyle and wellness technology platform developed by Avicenna Technologies Inc., an Alberta-based Canadian technology company. We aim to be transparent about what our software does, what it does not do, and how we handle your information.

Our Role & Limitations

Wiser Health provides general wellness and educational information and practical habit-building tools. It is designed to help adults build healthier everyday routines that support healthy aging.

Wiser Health does not provide medical diagnosis, treatment, clinical care or emergency services, and it does not assess, detect or predict any medical condition. It is not a healthcare provider and does not refer users to healthcare providers or match users with professionals. Always consult a qualified healthcare professional about medical concerns.

Our Lifestyle Focus

Wiser Health is built around six connected lifestyle areas: nutrition, physical activity, restorative sleep, stress management, social connections and avoiding risky substances. You choose which areas and habits to focus on, log your own activities and check-ins, and review your progress at your own pace.

Your Privacy and Control

• We do not sell personal information.
• You can create an account with a preferred name or nickname; a legal name is not required.
• Optional features, such as device step and sleep data and AI-assisted features, are off unless you turn them on, and you can turn them off at any time.
• You can request deletion of your account and associated data at any time.

Our Privacy Policy explains what we collect, how we use it, where it is stored and how long it is kept.

Optional AI-Assisted Features

Some optional features use a third-party AI service, currently OpenAI, to help draft wellness text such as answers, summaries and plans. These features are used only with your consent, and they are currently available only in a test version of the app.

When you use them, Wiser Health sends a minimized, de-identified summary rather than your raw records. The summary is processed outside Canada, and the AI service may keep it for a limited period under its own policies. Removing identifiers reduces privacy risk but does not eliminate it. AI-generated content can be incomplete or inaccurate, and it is general wellness information, not medical advice. Section 10A of our Privacy Policy explains exactly what is sent and how it is handled.

Responsible Development

We design our software carefully and keep improving it. Our approach emphasizes:

• Transparency about features that are available now, in testing or planned
• User choice and control
• Minimizing the information we use and share
• Avoiding medical claims and keeping content educational
• Continuous review and improvement

Important Notice

Wiser Health does not provide medical advice, diagnosis or treatment. Information presented through the platform is intended for general educational and wellness purposes only. Users should always consult qualified healthcare professionals for medical concerns or decisions. Questions? Contact us at info@wiserhealth.ca.