Privacy Policy
Last Updated: 05/01/2026
Wiser Health (“Wiser Health,” “we,” “our,” or “us”) is operated by Avicenna Technologies Inc. We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use the Wiser Health mobile application, website, and related services (collectively, the “Services”).
By accessing or using Wiser Health, you acknowledge that you have read this Privacy Policy.
1. Scope of This Policy
1.1 This Privacy Policy applies to personal information and other information collected through Wiser Health’s website, mobile application, and related digital services.
1.2 Wiser Health is designed for general wellness, educational, lifestyle support, and habit-tracking purposes only. It does not provide medical diagnosis, treatment, emergency care, or access to medical records.
2. Intended Audience
2.1 Wiser Health is primarily designed for adult users.
2.2 Some educational and general wellness content may be suitable for a broader audience, but Wiser Health is not specifically directed to children.
2.3 We do not knowingly collect personal information from children in a manner that would require parental consent under applicable law. If a parent or guardian believes that a child has submitted personal information, they may contact us to request review or deletion.
3. Information We Collect
We may collect the following categories of information:
3.1 Information You Provide Directly
Information you may choose to provide includes:
(a) Preferred name or display name, used to personalize your experience;
(b) Email address
(c) Account-related information, such as login credentials or settings;
(d) Support communications, including messages you send to us;
(e) Preferences and app settings you choose within the Services;
(f) Consent acknowledgements, such as confirmation that you reviewed and accepted applicable terms, privacy disclosures, and disclaimers.
3.2 Wellness and Lifestyle Information
If you choose to use Wiser Health’s tracking and reflection features, we may collect self-reported, non-clinical wellness and lifestyle information, such as:
(a) meal and nutrition logs;
(b) beverage logs, including non-water beverages and self-entered drink categories;
(c) water intake and hydration tracking;
(d) activity, movement, or general wellness habit entries;
(e) sleep-related check-ins or restorative sleep habits;
(f) stress, reflection, or lifestyle pattern entries;
(g) self-reported routines, wellness goals, and preferences;
(h) optional notes or responses entered by you within the app.
3.3 Technical and Usage Information
We may automatically collect limited technical and usage-related information, such as:
(a) app usage information, including feature interactions;
(b) device type, operating system, and app version;
(c) crash reports, diagnostics, and performance data;
(d) general analytics data used to improve usability, reliability, and user experience.
4. Important Clarification About Health Information
4.1 Wiser Health is a wellness and lifestyle support platform, not a healthcare provider.
4.2 Information you enter into the app is intended to support personal awareness, reflection, habit tracking, and educational experiences.
4.3 Wiser Health does not collect medical records through its standard consumer wellness features, and it does not provide diagnosis, treatment, or emergency services.
4.4 However, some self-reported information entered by users may relate to wellness habits, routines, or lifestyle patterns. We handle such information with care and in accordance with this Privacy Policy.
5. Information We Do Not Collect in the Current Version
Unless clearly stated otherwise and separately disclosed, the current version of Wiser Health does not intentionally collect:
(a) precise location data;
(b) voice recordings;
(c) contacts from your device;
(d) camera roll or photo library content;
(e) wearable, biometric, or medical device data;
(f) medical charts or clinical records.
If we add any of these features in future versions, we will update this Privacy Policy and, where required, seek additional consent.
6. How We Use Information
We may use collected information to:
6.1 provide, operate, and maintain the Services;
6.2 personalize your experience within Wiser Health;
6.3 support habit tracking, wellness reflections, and app-based summaries;
6.4 improve app usability, design, performance, reliability, and feature quality;
6.5 respond to support requests, inquiries, or feedback;
6.6 enable account-related functions, including password recovery where applicable;
6.7 process and verify account or data deletion requests;
6.8 monitor service integrity, security, and fraud prevention;
6.9 comply with legal, regulatory, or contractual obligations.
7. Email Address Use
7.1 If you provide an email address, we may use it for limited account-related purposes, including:
(a) password recovery;
(b) account verification, where needed;
(c) responding to support requests;
(d) handling account or data deletion requests initiated by you;
(e) service-related notices where necessary.
7.2 We do not sell your email address.
8. Legal Basis and Consent
8.1 By using Wiser Health and voluntarily entering information into the Services, you consent to the collection and use of that information as described in this Privacy Policy, subject to applicable law.
8.2 Certain features may also rely on your express acknowledgement of:
8.3 You may choose not to provide certain information, but some features may then be limited or unavailable.
9. Data Sharing and Disclosure
9.1 We do not sell personal information.
9.2 We may disclose limited information only in the following circumstances:
(a) Service providers: to trusted vendors who help us operate, host, secure, analyze, or support the Services;
(b) Legal compliance: where required by law, court order, regulation, or lawful authority;
(c) Protection of rights and safety: where necessary to protect our rights, users, systems, or the public;
(d) Business transactions: in connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business, subject to appropriate protections where required.
9.3 Any service providers engaged by us are expected to handle information securely and only for authorized purposes.
10. Third-Party Services
10.1 Wiser Health may rely on third-party tools or providers for hosting, analytics, app infrastructure, communications, or support functions.
10.2 These third parties may process limited information on our behalf in accordance with their contractual obligations and applicable privacy standards.
10.3 This Privacy Policy does not govern the privacy practices of third-party services you access outside Wiser Health. You should review their policies separately where relevant.
11. Data Security
11.1 We use reasonable administrative, technical, and organizational safeguards designed to help protect personal information against unauthorized access, loss, misuse, or disclosure.
11.2 Despite our efforts, no system, platform, or method of electronic storage or transmission is completely secure. Accordingly, we cannot guarantee absolute security.
12. Data Retention
12.1 We retain information only for as long as reasonably necessary to:
(a) provide the Services;
(b) maintain account functionality;
(c) respond to user requests;
(d) comply with legal, accounting, or operational requirements;
(e) protect our legitimate business interests.
12.2 Retention periods may vary depending on the type of information and the purpose for which it was collected.
13. Account and Data Deletion
13.1 You may request deletion of your account and associated data at any time, subject to applicable legal or operational retention requirements.
14. Your Rights
14.1 request deletion of your account or personal information;
15. Children’s Privacy
15.1 Wiser Health does not knowingly target children under 13 with data-intensive features or knowingly collect personal information from children in violation of applicable law.
15.2 If we become aware that personal information from a child has been collected inappropriately, we will take reasonable steps to delete it.
16. Changes to This Privacy Policy
16.1 We may update this Privacy Policy from time to time.
16.2 If we make changes, we will post the updated version on this page and revise the “Last Updated” date.
16.3 Where appropriate, we may also provide additional notice through the app or website.
17. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy, please contact us:
Wiser Health
Avicenna Technologies Inc.
Email: info@wiserhealth.ca
Website: wiserhealth.ca
